TRUE Fitness is committed to making your ownership experience a great one, so we’ve built a worldwide network of authorized dealers and certified service technicians to help.

If your TRUE Fitness products are in need of technical support, please look at our list of Frequently Asked Questions (FAQ) or contact your TRUE dealer.

For product service, it is always best if you first contact the dealer you purchased your equipment from. If you cannot reach them, or need any other assistance, please call us at 800-883-8783 (8:30 am – 5:00 pm CST) or email us at We will be glad to help you any way we can.