Q: Where do I find my model and serial number?
A: The Serial Number can be found in the following places:


  • Stretch Station: On the back of the foot plate at the bottom of the machine
  • Strength Gym: On the back of the main (central) mast assembly
  • New Z7, Z5 & Z8 Bikes: On the bottom of the frame. Tilt machine to view serial # 
  • Recumbent Bicycles On the mainframe arch under the seat 
  • 500/600 Bicycles: On the frame plate behind the transportation wheels
  • 750u Bicycle: On the mainframe column, at the bottom under the console
  • All Elliptical Machines: Front of the left track
  • Treadmills: Where the power cord enters the machine
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